Home Tech & AI Microsoft outage update: Outlook still down Friday morning

Microsoft outage update: Outlook still down Friday morning

by Amanda Lee


Updated on Friday, Nov 13 at 07:35am ET: Microsoft’s latest update confirms they’ve made “additional progress toward recovery” and that traffic is “being gradually restored” — although “some users may still experience intermittent issues.”

Yep, the Microsoft Outage is still ongoing — but there may be light at the end of the tunnel.

The global issues that have impacted Outlook, Teams, Copilot, Microsoft 365, and other major services began on Thursday and brought many people’s workdays to a swift halt.

Microsoft’s latest post on X indicates that the company is seeing signs of “early stabilization” and is taking steps to preserve people’s email.

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At the time of writing, though, major services including Outlook remain unavailable. Microsoft is still investigating the cause of the outage, but Microsoft has previously said it is “not aware of any malicious activity that is causing this incident.”

How the Microsoft outage began

The outage began in the early afternoon on Thursday, impacting Microsoft 365 Enterprise products and causing a massive spike in reported user issues for services like Outlook, per Downdetector.

Microsoft shared updates on X and on its status page, providing hourly reports suggesting they were working towards a resolution. Clearly, though, the fix has been more complicated than they’d hoped. As the issues continued into the night, the company confirmed on X that changes it had made to try and “improve serviceability” were not “taking as expected”.

The internet reacted by touching grass, and – given that the outage is ongoing as of Friday morning – the UK is currently doing the same.

This is a developing story…





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